F.A.Q.

A confirmation email will be sent to the registered responsible adult’s email address

Be sure to check the spam section

Make sure you have internet connection and relaunch the app, if there was a sending error the app will detect it and send it again automatically

At the moment the only solution is to uninstall and reinstall the app to register again

Don’t worry, we don’t store any sensitive information on our servers. This information is only in your cell phone. Check our Privacy Notice to know more about it